How Long Do Dealerships Keep Service Records

Service records are typically kept by dealerships for a period of three to five years. However, some dealers may keep service records for longer periods of time, particularly if the dealership is affiliated with a particular manufacturer. Additionally, some independent service providers may keep records indefinitely.

As a rule of thumb, most dealerships will keep service records for at least the past five years. This is in line with the statute of limitations for many warranty claims, so it benefits both the dealership and the customer to have these records on hand. In some cases, a dealership may keep service records going back even further – ten years or more – but this isn’t always the case.

There are a few reasons why a dealership might not keep service records dating back as far as five years. First, if the dealership has changed ownership or management during that time period, the new team may not have access to or interest in older records. Second, if the dealership uses an electronic database to track service history, it’s possible that older data gets lost in transition when the system is updated.

Finally, some dealerships simply don’t see the value in hanging onto old records; they figure that if a customer needs proof of past work, they can always get it from their own personal files. If you need access to your car’s service history and you’re not sure how long your dealer has been keeping records, your best bet is to call and ask. If they can’t help you out, try reaching out to previous owners or taking a look through your own paperwork (like insurance claims) to piece together your car’s maintenance story.

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Dealership Record Retention Requirements by State

As a car dealership, you are required to keep certain records in order to comply with state and federal laws. Depending on the state in which your dealership is located, the specific retention requirements may vary. However, there are some general categories of records that must be kept by all dealerships in order to avoid penalties.

The first type of records that must be kept are sales records. These include both new and used car sales, as well as any leasing agreements. The details that must be included in each record vary by state, but usually include information such as the buyer’s name and contact information, the vehicle identification number (VIN), the date of sale, and the purchase price.

Another category of records that must be retained are repair orders. This includes both warranty work and non-warranty repairs. As with sales records, the specific information required on each repair order varies by state but generally includes items like the customer’s name and contact information, the date(s) of service, a description of the work performed, and any parts used.

In addition to sales and repair orders, most states also require dealerships to maintain other types of records including employee files, inventory logs, daily business reports ,and bank deposit slips . Again,the retention requirements for these types of records vary from state to state so it’s important to check with your local DMV or motor vehicle agency for specifics.

How Long Do Dealerships Keep Service Records


Does Carfax Show All Service Records?

If you’re considering buying a used car, you may be wondering if there’s a way to get a complete picture of its history. After all, even if a car looks great on the outside, it could have hidden problems that only become apparent after you’ve driven it for a while. One resource that can be helpful in this situation is Carfax.

But does Carfax show all service records? Let’s take a look. First, it’s important to understand what Carfax is and how it works.

Carfax is basically a database of information about used cars. It includes information from state DMV offices, auto auctions, and other sources. When you run a Carfax report on a particular car, you’ll see information about its ownership history, accident history, and service history (among other things).

So yes, Carfax does show service records for many cars. However, it’s important to keep in mind that not all service records will be included in the report. For example, if the previous owner had the car serviced at a small independent shop that doesn’t report to Carfax, then those records won’t appear in the report.

Another thing to keep in mind is that some sellers may try to hide negative information by getting their own copy of the Carfax report and altering it before showing it to potential buyers. So even if you do get a copy of the report from the seller, make sure to verify its accuracy before making any decisions based on what it says.

How Long Do Car Companies Keep Records?

Most car companies keep records for at least 10 years. Some companies keep records for longer periods of time, depending on the type of information being stored. For example, warranty information is typically kept for longer periods of time than other types of records.

Do Dealerships Share Service Records?

It’s a common misconception that dealerships share service records among themselves. In reality, however, most dealerships keep their own service records and don’t share them with other dealerships. There are a few exceptions to this rule, but for the most part, each dealership is responsible for maintaining its own records.

How Do I Find My Car Service Records?

If you’re looking for your car’s service records, there are a few places you can check. First, try checking with your local dealership. They should be able to provide you with a copy of the service records for your car.

If the dealership is unable to help, you can also check with your car’s manufacturer. They may be able to provide you with a copy of the service records as well. Finally, if all else fails, you can try contacting a professional automotive historian.

They may be able to help you track down a copy of your car’s service records.


If you’re wondering how long dealerships keep service records, the answer is typically for the life of the vehicle. This means that if you sell or trade in your car, the dealership will have a record of all the service and repairs that have been done on the vehicle. This can be helpful information for the new owner, as it can give them a good idea of what to expect in terms of maintenance and repairs.

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